1. Introduction

Welcome to ElixiraPharma AG. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website elixirapharma.com.

2. Data We Collect

2.1 Personal Data You Provide

• Contact details: name, email address, phone number.
• Account information: username, password, company name.
• Communications: any messages you send us via contact forms or email.

2.2 Data Collected Automatically

• Usage data: pages visited, time spent on pages, clicks.
• Device & browser data: IP address, browser type/version, operating system.
• Cookies & tracking: session cookies, analytics cookies, marketing pixels.

3. How We Use Your Data

• To provide services: deliver requested content and respond to inquiries.
• To improve our website: analyze usage and troubleshoot errors.
• For marketing: send newsletters or promotional messages (where consented).
• For compliance: meet legal and regulatory obligations.

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Consent: when you opt-in to newsletters or marketing.
• Contractual necessity: to perform services you request.
• Legitimate interests: to improve our website and secure our systems.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Enable basic website functionality
• Analyze site usage and performance
• Deliver personalized content and ads

You can manage cookie preferences via your browser settings or our Cookie Policy.

6. Third-Party Services

We may share data with:

• Analytics providers: Google Analytics
• Marketing platforms: Mailchimp
• Hosting services: AWS, Cloudflare

All third parties are contractually bound to protect your data.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or longer if required by law. Usage data is kept for up to 24 months.

8. Your Rights

Under GDPR you have the right to:

• Access and receive a copy of your data
• Correct inaccurate data
• Delete your data (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any rights, please contact us at info@elixirapharma.com.

9. Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will change when we do. We encourage you to review this page periodically.

11. Contact Us

If you have questions or concerns, please reach out:

Email: info@elixirapharma.com
Address: Poststrasse 26, 6300 Zug, Switzerland
Phone: +41 79 561 10 03